About EOne Seven

EOne Seven is a digital marketing and business growth agency offering services including but not limited to:

• ✔ Performance Marketing
• ✔ Google Ads & Meta Ads Management
• ✔ Search Engine Optimization (SEO)
• ✔ Social Media Marketing
• ✔ Website Design & Development
• ✔ Branding & Creative Services
• ✔ Content Writing & Copywriting
• ✔ Consultation and Strategy Services

Use of Our Website

By using this website, you agree that:

• ✔ You will use this website only for lawful purposes
• ✔ You will not use this website in any way that may damage, disrupt, or interfere with its performance
• ✔ You will not attempt unauthorized access to any part of the website, systems, or data
• ✔ You will not misuse the website for fraudulent, misleading, or harmful activity

We reserve the right to restrict or terminate access if misuse is identified.

Service Engagement

Any services provided by EOne Seven shall be based on the agreed scope of work, proposal, invoice, quotation, or written communication between both parties.

All services are subject to availability, project acceptance, and mutual agreement.

We reserve the right to decline any project or service request at our discretion.

Client Responsibilities

To ensure smooth execution of services, clients are expected to:

• ✔ Provide accurate business and project information
• ✔ Share necessary access, materials, and approvals on time
• ✔ Cooperate during the project or campaign process
• ✔ Review deliverables and provide timely feedback

Delays in communication, approvals, or access may affect project timelines and service delivery.

Payments

All service fees must be paid as agreed before or during the project timeline.

Payment Terms

• ✔ Advance payments may be required before work begins
• ✔ Remaining balances must be paid as per the agreed payment schedule
• ✔ Delayed payments may result in project delay, pause, or suspension

Advertising Spend

For ad-related services such as Google Ads or Meta Ads:

• ✔ Ad spend is separate from service fees unless otherwise agreed
• ✔ Clients are responsible for funding ad budgets directly unless specified otherwise

Refund Policy

Due to the nature of digital marketing, consultation, strategy, and creative services, all payments made are generally non-refundable once work has started.

Refunds will not apply to:

• ✔ Strategy or consultation already delivered
• ✔ Work already completed or partially delivered
• ✔ Delays caused by the client
• ✔ Subjective dissatisfaction after approval
• ✔ Campaign performance expectations unless specifically guaranteed in writing

Any refund, if approved, shall be at the sole discretion of EOne Seven.

No Guarantee of Results

EOne Seven provides professional services based on industry experience, strategy, and performance practices.

However, we do not guarantee:

• ✔ Specific sales or revenue
• ✔ Specific lead volume
• ✔ Guaranteed SEO rankings
• ✔ Guaranteed ad approvals
• ✔ Guaranteed business growth within a fixed timeframe

Digital performance depends on multiple factors including market conditions, competition, budget, offer quality, client-side sales process, and platform behavior.

Third-Party Platforms

Our services may involve third-party platforms such as:

• ✔ Google
• ✔ Meta (Facebook / Instagram)
• ✔ TikTok
• ✔ WordPress
• ✔ Hosting providers
• ✔ Analytics or CRM tools

We are not responsible for:

• ✔ Policy changes
• ✔ Platform restrictions
• ✔ Suspensions
• ✔ Technical issues
• ✔ Account limitations caused by third-party platforms

Your use of such platforms is also subject to their own terms and policies.

Intellectual Property

Unless otherwise agreed in writing:

• ✔ Final approved work delivered to the client may be used for the client’s business purposes
• ✔ All concepts, strategies, drafts, frameworks, proposals, systems, and internal methods remain the property of EOne Seven
• ✔ You may not reproduce, resell, copy, or distribute our strategies, materials, or internal frameworks without prior written consent.
• ✔ We reserve the right to showcase completed work in our portfolio or promotional materials unless agreed otherwise.

Confidentiality

Any confidential business, technical, strategic, or operational information shared during the course of service shall be treated with reasonable confidentiality.

We do not intentionally disclose confidential client information except:

• ✔ Where necessary to deliver services
• ✔ Where authorized by the client
• ✔ Where required by law

Limitation of Liability

EOne Seven shall not be liable for any direct, indirect, incidental, or consequential loss arising from the use of our website or services, including but not limited to:

• ✔ Loss of revenue
• ✔ Loss of leads
• ✔ Business interruption
• ✔ Platform restrictions
• ✔ Delayed performance
• ✔ Client-side operational issues

Our total liability, if any, shall be limited to the amount paid for the relevant service.

Project Delays and Timelines

Timelines shared by EOne Seven are estimates unless specifically agreed otherwise.

Delays may occur due to:

• ✔ Delayed client approvals
• ✔ Missing access or information
• ✔ Scope changes
• ✔ Platform or technical issues
• ✔ Third-party dependencies

We will make reasonable efforts to deliver within agreed timelines.

Termination of Services

We reserve the right to suspend or terminate services if:

• ✔ Payments are overdue
• ✔ There is misuse, abuse, or unethical conduct
• ✔ Required access or approvals are not provided
• ✔ These Terms are violated

Clients may also request service termination subject to agreed payment obligations and work already completed.

Privacy

Your use of our website and services is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

Website Content

All content on this website, including text, graphics, branding, layouts, designs, service descriptions, and media, is the property of EOne Seven unless otherwise stated.

You may not copy, reuse, modify, republish, or distribute any website content without prior written permission.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will be posted on this page with an updated effective date.

Continued use of the website or services after changes are published constitutes your acceptance of those changes.